support

Cybertap will provide support for all software purchased from an authorized channel partner.  Customers are required to purchase a one-year renewable maintenance & support agreement at time of purchase. 

Benefits of a maintenance & support contract include:

  • A cybertap annual maintenance and support agreement allows for unlimited technical support, including:
    • Toll-free telephone support
    • Monday – Friday, during business hours
    • Email support
    • Access to online documentation
    • Unlimited software updates

Please email support@cybertapllc.com

Login to the support portal.

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cybertap recon | cyber analysis application

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Data Loss Prevention (DLP), Network Discovery, Network Performance Management (NPM), Network Behavior Analysis (NBA), Security Information & Event Management (SIEM), Intrusion Detection System, Intrusion Prevention System, Packet Sniffer, Business Intelligence, Intelligent Security, Protocol Analyzer, Deep Packet Inspection, Vulnerability Assessor, Penetration Tester, Network Probe, Network Auditor, Security Scanner, Traffic Analyzer, Application Scanner, ePersona, eProfile, Forensics, Forensic, Network Analysis, Big Data, Data Mining, Network Forensic, Network Forensics, Hadoop, Solr, Lucene, MapReduce, HDFS